We build the operation, train your team, and hand it over. You own it.
A one-time, fixed-scope project. We build the CRM, pipeline, content engine, processes, and documentation on tools you control, then transfer it all to your people.
You Are the Captain, Not the Whole Crew
A successful business outgrows the one person who built it, and that is the point at which we come in
You Built It by Knowing Everything
Every supplier, every quote, every exception lived in your head, and that is exactly why it grew. Now the volume has grown past what one head should have to hold.
"The next chapter asks for more hands than one"
A Capable Crew, an Empty Engine Room
Your people are ready for more than the current setup allows. Once the work is written down and handed to a team that owns it, they get to show what they can do.
"Talent without a system can only go so far"
Six Functions, One Owner
Sales, marketing, sourcing, operations, technology, and finance all report to the same person, and that person is you. No single owner can run six services well at once.
"Six services need a team, not a hero"
Steering Instead of Rowing
The next chapter, a new market, a raise, a sale, asks you to set direction. It is hard to chart the course while you are still pulling every oar.
"A captain belongs at the helm, not in the engine room"
What Build leaves you with
On tools you control, documented, and yours to run.
Built on tools you control
Your stackWe build on standard apps you already use or that we recommend, never on our engine. You keep every tool.
Documented and trained
SOPs and trainingWritten procedures and runbooks, and your team trained to run them, so the operation works without us in the room.
Yours to run
You own itAfter a documented handover, you own and operate it yourself. The exit is clean by design.
Build, you own it. Run, we run it.
- Tools
- Standard apps you keep
- Operation
- Built on your side
- Team
- Trained in-house
- Engine
- Never required
You own it, end to end
1. Scope.
- Source
- Your Plan roadmap
- Deliverables
- Fixed and itemized
- Fee
- Fixed, never hourly
- Revisions
- Defined rounds
Agreed before any build begins
2. Build.
- Sales
- Marketing
- Sourcing
- Operations
- Technology
- Finance
Built on standard tools you own
3. Train.
- Sessions
- Hands-on, role by role
- SOPs
- Written for each process
- Runbooks
- Step-by-step
- Transfer
- Know-how, not just access
Your team can run it without us
4. Hand over.
- Date
- Defined, on the calendar
- Access
- Fully transferred
- Docs
- Complete and current
- Enablement
- Bounded window after
You own the operation
What you get
Owned systems on your stack
CRM, pipeline, content engine, and processes built on standard tools you control, not on an engine we keep.
Documented processes and SOPs
The operating procedures and runbooks that make the operation repeatable without us in the room.
A trained team
Your people learn to run what we built through working sessions, so the capability stays in-house.
A bounded post-handover enablement window
Teaching after the transition, on a defined window. Enablement, not open-ended production support.
Build is not for you if
- You want the service run for you indefinitely (that is Run)
- You have no one in-house to take ownership
- You are pre-revenue and the operation is not yet defined
Build fits you if
- You want the capability internalized and owned
- You have a team that will operate it
- You have a Plan or a clear scope to build against
From Operator to Strategist
Every engagement starts with a Plan. From there we Build it, or we Run it.
Plan
We diagnose how you run, then hand you a blueprint you can act on
We review how the six services run today, then sequence the work into a plan you keep. The Plan ends here for some owners; for others it scopes the Build or the Run.
Which package fits?
Diagnostic and roadmap across the services relevant to your business. The blueprint is yours to keep.
- Diagnostic interviews and tooling inventory
- Written gap analysis
- Sequenced roadmap with per-workstream owners
- Implementation blueprint
Scoped to your business
ExploreWe construct, train, and transfer an operation you own. One-time, fixed scope.
- Scoped from your Plan
- Fixed fee with defined revision rounds
- Built on tools you own
- Team training and full documentation
- Bounded enablement window after handover
Scoped from your Plan
Talk to UsUp to six services in continuous operation on one cadence. One accountable team. Monthly retainer, scaled to the services we run.
- Sales, Marketing, Sourcing, Operations, Technology, Finance
- Daily briefing + inbound routing
- Weekly 1-hour checkpoint + written summary
- Monthly MBR + quarterly QBR
- 6 or 12 month commitment (12 is standard)
- Exit handover available as a Build
Sized to the services we run
ExploreSend us a brief on what you want to own.
The operation you want in-house, the team that will run it, and what you have today. We reply within one business day with a fit assessment and a proposed first step.